Our Commitment To Privacy
The Information We Collect
- E-mail address
- Survey questions
- Phone number
- Credit card/Debit card information
On some pages, you can submit information about other people. For example, if you order a gift online and want it sent directly to the recipient, you will need to submit the recipient’s address. In this circumstance, the type of personal information collected may include:
- Phone number
How We Use Information
We use the information you provide about yourself when placing an order to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order. We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We may use your e-mail address to communicate with you, for example, to notify you of special offers or programs you might find of interest. We use return e-mail addresses to answer the e-mail we receive. We may also use these e-mail addresses to provide order status and order tracking information, and to respond to queries. We may offer gift-cards by which you can personalize a product your order for another person. Information you provide to us to create a gift-card is only used for that purpose, and it is only disclosed to the person receiving the gift.
We may use non-identifying and aggregate information to better design our website and share with our advertising agencies. For example, we may tell an advertising agency that x number of individuals visited a certain area on our website, or that y number of men and z number of women filled out our registration form, but we would not disclose anything that could be used to personally identify those individuals. If you choose to register or receive products or materials from us, or to otherwise give us personal information, we may store some or all of that personal information and use it for marketing research and marketing purposes, which may include sharing it with dealerships or with various suppliers that provide marketing, research, or other services for us.
We will never sell your personal information to any other company.
In the event of a criminal investigation or a suspected illegal activity, we may be requested by law enforcement agencies to share certain personal information.
Finally, we never use or share personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt out or otherwise prohibit such unrelated uses.
A Word On “Cookies”
“Cookies” are small items of data that some websites either write to your hard drive upon your visit to their site(s) or store in the browser. These data files contain information the site can use to organize the pages you have visited on a particular website. Some of our websites may use “cookie” technology to measure site activity and tailor information to fit your personal interests. In this way, we can deliver tailor-made information suiting your personal interests upon your next visit to our site(s). Our use of “cookies” technology is, thus, to provide you with a more individualized delivery of information and an optimal viewing experience.
Our Commitment To Data Security
Because your privacy is important to us, we have installed safeguards to secure the credit card information we collect online. Our e-commerce site uses Secure Sockets Layer (SSL) encryption technology supported by Microsoft Internet Explorer, Netscape Navigator/Communicator, and other popular browsers to protect your online transactions. SSL encrypts your credit card number, name, address, and phone number before they travel over the Internet. We also use additional technologies and measures to prevent unauthorized access or disclosure, maintain data accuracy, and ensure appropriate use of this information.
Our Commitment To Children’s Privacy
Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.
How To Contact Us
What we collect and store
While you visit our site, we’ll track:
- Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
- Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
- Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!
When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:
- Send you information about your account and order
- Respond to your requests, including refunds and complaints
- Process payments and prevent fraud
- Set up your account for our store
- Comply with any legal obligations we have, such as calculating taxes
- Improve our store offerings
- Send you marketing messages, if you choose to receive them
If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.
We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we may store order information for 5+ years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.
We will also store comments or reviews, if you choose to leave them.
We accept payments through PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information.